Privacy Policy

Last updated: 9 July 2026.

Postlane helps local businesses with social media management, AI assistants, lead follow-up and related marketing workflows. This policy explains what information we collect and how we use it.

Information We Collect

• Contact details you send us, such as name, email address, phone number, business name and social media handles.
• Business information needed to provide an audit or service, such as website URL, opening hours, menus, prices, FAQs and customer enquiry examples.
• Basic analytics and site usage information if analytics tools are enabled.

How We Use Information

• To respond to enquiries and provide free audits.
• To set up and deliver Postlane services.
• To improve our website, messaging and service quality.
• To send service-related communication where relevant.

Sharing

We do not sell personal information. We may use trusted service providers for hosting, email, analytics, automation, AI processing and service delivery.

Your Rights

You can ask us to access, correct or delete information we hold about you by emailing hello@postlane.co.uk.

Contact

For privacy questions, contact hello@postlane.co.uk.