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AI customer assistants

Your business, answering at 2am.

Explore the service demos ↗

Postlane AI Assistants help Doncaster and South Yorkshire businesses answer customer questions, capture bookings and follow up with leads on WhatsApp and your website - while you run the actual business.

WhatsApp for a free trialSee pricing
No contracts. No new apps to learn. Works with the channels your customers already use.
Assistant inbox24/7
Question answered"Are you open Sunday?" answered instantly with your real opening hours.
Booking capturedCustomer details collected and sent to your team.
Follow-up sentQuiet leads are politely nudged before they go cold.
Trusted by Pizza Jim, Dunscroft
Serving Doncaster since 2001.
The reply gap

Every missed message is a customer who may choose someone else.

Customers message at night, during rush hour and on weekends. If they wait too long, they usually try the next business.

Instant answersOpening hours, prices, availability and FAQs handled in seconds.
Bookings and leadsThe assistant captures useful details instead of just chatting.
Human handoverWhen unsure, it stops and alerts your team.
What it does

Three assistants. One job each. Done properly.

Each assistant is trained on your real business: your menu, prices, services, tone and rules.

Support

Support Assistant

Answers FAQs, takes orders and handles booking questions on WhatsApp and website chat.

Sales

Sales Assistant

Replies to every enquiry, qualifies leads and follows up when people go quiet.

Content

Content Assistant

Writes weekly social posts and a monthly email newsletter in your brand voice.

Booking

Booking Page + AI Flow

A focused booking page and assistant flow for businesses still taking bookings through DMs.

Pricing

Less than one shift's wages. Working every shift.

Every plan starts with a 7-day free trial. Setup is £300 once per assistant unless bundled.

Support

£197/mo
  • FAQs answered on WhatsApp and web chat
  • Orders, booking questions and booking requests captured 24/7
  • Trained on your menu, prices and hours
  • Weekly conversation summary
Start Support

Sales

£297/mo
  • Every enquiry answered in seconds
  • Leads qualified with your questions
  • Automatic polite follow-ups
  • Alerts when a lead is ready to buy
Start Sales

Content

£247/mo
  • Weekly social posts in your voice
  • Monthly email newsletter
  • Seasonal offers and local hooks
  • WhatsApp approval before sending
Start Content

The Full Team: all three assistants for £597/mo - one setup fee, one weekly report. Start Full Team.

Use cases

Designed for real local-business moments.

Barber

Answers price and availability questions while the team is busy cutting hair.

Salon

Captures appointment requests at night and follows up before the client forgets.

Restaurant

Handles opening hours, menu questions and table enquiries before service starts.

See what an assistant would say for your business.

Book a free 15-minute call. We will show example replies based on your real menu, services or FAQs.

WhatsApp for my free call

Frequently asked questions

Where can an assistant answer customers?

Postlane offers customer assistants for WhatsApp and your website, using information about your services, prices and business rules.

Does an assistant replace my team?

Your team remains responsible for decisions that need human judgement. The assistant should hand over when it cannot answer confidently.

What is the starting price?

AI assistants start at £197 per month, with a £300 setup fee per assistant and a 7-day trial.