Stop losing bookings in DMs.
Postlane builds simple booking pages and WhatsApp booking flows for local businesses, then connects them to AI follow-up so more enquiries turn into confirmed customers.
If the customer has to wait, search or guess, they often disappear.
Many local businesses already get interest. The problem is turning that interest into a clear next step before the customer gets distracted or contacts someone else.
A booking page plus the follow-up around it.
This is not a huge custom software project. It is a focused booking system that gives customers one clear route from interest to enquiry.
Mobile booking page
A simple branded page with services, opening hours, location, FAQs and a booking request form.
WhatsApp booking flow
Customers can request a slot, ask a question or send details through the channel they already use.
AI booking assistant
Common questions are answered instantly and unclear enquiries are handed to you with context.
Lead recovery
Interested customers who go quiet can receive a polite follow-up before the opportunity goes cold.
Preview first. Then launch properly.
Pick the offer
We choose the services, appointments or enquiries that should be easiest to book.
Build preview
We create a mobile-first preview so you can see the flow before committing to the full setup.
Connect
We connect form submissions, WhatsApp prompts, email alerts and optional AI replies.
Run
The system captures booking requests and gives you a clearer follow-up process.
Start with a booking system. Add AI when the flow is proven.
Booking Page
For businesses that need one clear booking link.
- Branded booking page
- Service and FAQ sections
- Booking request form
- Email or WhatsApp handover
Booking + AI
For businesses that want instant replies and lead capture.
- Booking page included
- AI answers common questions
- Lead capture and handover
- Weekly conversation summary
Managed Growth
For businesses combining content, booking, reviews and follow-up.
- Social media content
- Booking assistant
- Review follow-up
- Monthly optimisation
Works best where every missed enquiry has clear value.
Customers choose a treatment, request a time and receive a fast response instead of waiting in Instagram DMs.
Table enquiries, private events and catering requests are captured with the right details.
Quote requests collect location, job type, photos and urgency before you call back.
Want a booking preview for your business?
Send your Instagram, website or current booking process. We will tell you what the first booking flow should look like.
WhatsApp for a previewFrequently asked questions
Is a booking request a confirmed appointment?
The booking page collects a service choice and preferred time. Your team reviews the request and confirms availability; submitting a request does not itself guarantee an appointment.
What does the starting setup include?
The £497 one-off setup includes a branded mobile booking page, services and FAQs, a booking request form, and email or WhatsApp handover.
Who is the page suitable for?
It suits local businesses that want a clear place to collect booking requests, including salons and barbers.
